Chocolate versus Vanilla Personas

A couple of days ago I had the chance to sit down with my friend Jason Blair. Jason is an interesting guy; he’s a very talented game designer and has even written for a few video games. One of the things we talked about was the broad variety of writer’s personas we’ve seen on the web and how people might perceive a writer not just from a reader’s standpoint — but from an employer’s standpoint.

What’s in a Plain, Vanilla Persona?

A vanilla persona is a safe persona. The content that supports this persona doesn’t include pictures of drunk people or swear words. Content doesn’t strive to be edgy or cool just to get readers; topics tend to be evergreen. If photos and post subjects are personal, they’re the type you’d share with an acquaintance rather than a lover. This type of persona also translates well offline because people’s expectations about the real person aren’t as controversial as someone who has a chocolate persona.

Examples of my vanilla topics include: commentary on relevant trends, what I’m working on now, reviews of software or tools, insight into writing or the freelancer’s life, recipes, etc. Right now, my goal is to build my brand as a writer. My ability to do that depends upon the content that I have available for people to read. My goal may sound familiar to you: project my successes and minimize my failures.

Many writers online are striving to achieve the appearance of success, regardless of whether or not that’s actually true. After all, would you buy a book if it’s poorly reviewed? What about hiring a writer that had to resort to asking donations via social media to pay their car payment? While that may be honest (e.g. writers tend not to make a lot of money) it sounds like that writer can’t make enough money to to survive. Without realizing it, that type of commentary then leads to: “Well, why aren’t you making money? You must be a bad writer.”

Several authors, like Lori Devoti, Matt Forbeck, James Lowder, etc. have a vanilla persona. They talk about their writing and they share some personal tidbits, but they don’t make it a point to be in-your-face or be a part of every internet kerfluffle that hits the web. An example of a writer’s vanilla persona who I really admire is Holly Lisle.

In my case, I’ve also got two aspects of my personality. “Monica the author” is a lot different from “Monica the business professional.” However, we are one and the same individual. A vanilla persona allows me to blend all those pieces together without requiring me to spend buckets of time maintaining an edgy or cool personality separate from my blog. I’ve been experimenting with that on Violetwar.com, but find that it’s too time-consuming to maintain one persona let alone two.

A Chocolate Persona?

A chocolate persona is full of flavor. It’s the type of online personality that swears and comments on everything under the sun to sound cool, hip and popular — whether it’s relevant to their writing or not. It’s the type of persona that whines when things don’t go well and tries to start internet fires to get traffic. People who have chocolate personas incur opinions about their personalities, which doesn’t always work when you meet them in person.

There’s a lot of writers who fabricate a persona that is either nothing like them in real life or seems to be more grandiose, akin to reality television. That’s their choice and to them — being popular online means something. Would a young adult publisher want to buy my novel if I had a foul mouth? Probably not, unless I had a pen name. Would a business put their content in my hands if I infused internet slang into everything I wrote? I can tell you that their answer would be “No,” because I’ve heard some people complain about that before.

Don’t get me wrong: having a popular persona online can provide a lot of benefits for a writer. In some cases, it absolutely makes sense for a writer to create a chocolate persona. However, there is another piece to consider. Why does it matter? What’s the point of having a persona if you’re not going to do anything with it? After all, I could be the most popular writer online but if I don’t make any more money than a writer who isn’t popular online? Then what good does it do me? At the end of the day, all writers have to make a living somehow. Being a writer means you write more than forty hours a week; sometimes you have a full-time job, sometimes you don’t. Our time is limited. If we have to market ourselves, wouldn’t you much rather spend the time that you have doing something that matters?

Now, I know what you’re thinking. Popular authors online have to sell more books. Right? *shakes head* Not necessarily. I cannot tell you how many conversations I’ve had and how many threads I’ve followed where writers say it’s had little to no impact on their sales. Not to mention, more than a few have complained that the time they took to create that popular persona could have been used to *gasp* write.

Online marketers know the reality behind internet popularity all too well. You can drive tons of traffic to a web page, but if people don’t convert (e.g. take an action) then that traffic is useless. Brand awareness may be a goal, but often that comes with its own price. What do you want to be known for? Your writing or your foul mouth? There are other ways to get your name out in front of potential readers without pissing people off.

Lastly, it is a lot harder to maintain a persona that is an advertorial or a well-marketed aspect of anyone’s personality for long periods of time. Trendy personas are not sustainable unless you constantly put the work into it. Not to mention, it can be very exhausting if you are known for “this one thing” and have to keep up those appearances.

The Proof Is In The Data

Although this is a pretty simplified view of personas, the last thing that I’d like to point out is that you can prove how well your persona is working with data. What kind of persona do you need? Well, first you need to have some goals. Goals have to be measurable, traceable and provable. Then you need to figure out how to track those goals with a few, different metrics that are related to what you’re trying to accomplish. The more you look at your data, the more realistic your expectations will become.

For example, just looking at “hits” is pretty meaningless for several reasons. A “hit” can be a spam bot, a search engine spider, a refresh on a page or a visit. I’ve seen retailers who got really excited about getting thousands of hits in one day, only to find out their sales had decreased and the traffic came from a hacker. Web analytics tracks a three-dimensional visit to your website. Use that data to support your existing content and test new ideas. I guarantee that you’ll be happier in the long run because that data will take the guesswork out of what you’re doing. After all, your data can help shape not only when you post, but how often and what you post as well.

By using data to your advantage, you can create a persona that you’re satisfied with. What’s more, you can make your persona more manageable and (here’s the best part) get back to writing what you want to rather than what you feel compelled to.

Social Media, Online Personas and Criss Angel’s BeLIEve

Last night, a friend and I went to see Criss Angel‘s BeLIEve, which was under the umbrella of Cirque du Soleil. (Side note: his site opens with pop-ups and auto-play. Erg. You’ve been warned.) Since I had received a press release through horror webzine FlamesRising.com, I thought I could review it for the site, but I can’t.

Until the show started, everything related to Criss Angel’s BeLIEve came across as dark, moody and Victorian. Steampunk rabbits adorned the stage. Strange smoke filled the air. The program book has costumes of crows, dolls and odd bunny rabbits. Criss, who normally has more of a casual persona, is dressed up more as a goth than a Californian in the press kits and on the website. So, I was expecting to attend a surreal performance that took my breath away. Instead, we were regaled with slapstick comedy and an extension of Criss’s online and television presence through video clips, audience interaction, personal stories and memorabilia. There was no mystery, other than the illusions, which forced me to focus on the beats of the show. I could “see” how the show was constructed and I felt as if I was staring backstage. Something that–as many of my fellow authors, musicians, artists and actors know–can be a death knell for any stage performance if not handled carefully.

Reviews online reflected the audience’s disappointment as well. (Note to self: always read reviews.) Words like “self-indulgent” were used and other various unpleasantries. I walked out of the theatre feeling bad for Criss, because on the surface it seemed as if his original show was too dark and too edgy. “Quite possibly,” I thought, “the stage audience might not understand something that unusual. With the economy being the way it is, I wouldn’t be surprised to learn that the show had to be “dumbed down” for public consumption.”

Afterward, I found myself thinking about how this show is an excellent example of what happens when an artist is constrained by his persona. Criss is very active with all the right tools; YouTube!, Facebook, etc. He’s has MINDFREAK, which is his own (for lack of a better description) syndicated magic reality TV show. All of these things add up to create a contemporary (magic) success story–especially online where it’s easy to “ooo” and “aaah” at someone walking on water or transferring scorpions into someone else’s mouth.

Take those same elements and allow people to seem them offline, and they don’t translate the same way. Those same anecdotes and videos come across as arrogant or selfish, regardless of how many platitudes we’re given. Why? Because the dynamic is different. The television and the internet are such unique, individual experiences that it’s difficult to recreate that extremely personalized touch in a room filled with hundreds of people.

Anyone who has performed on stage for an audience, speaking/singing/playing or otherwise, understands that the dynamic in a theater is no longer about the “I.” It’s about the “we.” The crowd mentality. It’s about fostering the crowd’s emotions in a natural way than holding back performances unless we cheer. It’s about drawing the audience into an experience rather than sharing the experiences of the performer.

What I just said is counter-intuitive to what many of us are taught about our online personas and writing platforms. We share online to get viewers and readers. We get personal by offering anecdotes to be able to relate to people. This doesn’t always work offline, which is why I wanted to talk about this particular show. Criss is obviously very talented and popular online, but right now I’m not sure he’ll be around for the long haul. I felt that BeLIEve was a chance for Criss to prove his versatility and recreate that Victorian-era feel with the help of Cirque du Soleil. The online thing Criss couldn’t escape, was his online persona.

The next time you’re thinking about your online persona or your writer’s platform, I hope that you consider how your online presence translates to your offline (analog) persona as well. At the end of the day, it’s a lot like dating. Give everything away, and you’ll have nothing left to give.

Hack/Slash Card Game and my Role as a Developer

Cassie Hack from HACK/SLASH by Tim SeeleyHi everyone,

I am excited to announce that I am one of the developers of a card game based on the horror comic HACK/SLASH by Tim Seeley!

Produced by Eden Studios, the game was designed by Matt Papa and the development team includes M. Alexander Jurkat, James Lowder, who is also the current editor for the HACK/SLASH comics series, and yours truly!

Currently, the comic is published through Image Comics. You can read a really good interview with Tim Seeley conducted by Newsarama.com about the move from DDP to Image.

Both the HACK/SLASH card game and the RPG will be published through Eden Studios, who published the BUFFY: the VAMPIRE SLAYER, ARMY OF DARKNESS and ANGEL RPGs.

Here’s a quote from the press release:

HACK/SLASH creator Tim Seeley will take an active role in the development of the games. “I grew up reading comics and playing RPGs,” Seeley explains, “so I’m thrilled that a company as great as Eden Studios is giving people a chance to play around in the world of HACK/SLASH. And it’s fantastic to see Cassie and Vlad on a roster alongside such stellar horror licenses as Buffy and Army of Darkness!”

A prototype version of the HACK/SLASH card game will be available for demo play at the Eden Studios booth (#209), at the upcoming Gen Con Game Fair, August 5th through 8th, at the Indiana Convention Center in Indianapolis. — SOURCE: Eden Studios To Bring Fan Favorite Comic HACK/SLASH To The Gaming World

I am absolutely thrilled to be a part of this for many reasons on so many different levels. As a fan of HACK/SLASH and horror, well, everything, I can tell you that this card game really targets the mood and theme of the comic. Matt Papa did an exceptional job as the primary designer and the collaboration that we’ve done on this game has made it even better.

Don’t take my word for it, though, because you know I’m going to rave about it. So, if you’re going to GenCon: Indy, stop by the Eden Studios booth and play the game for yourself. Or… as Cassie would say… “Suck it.”

Are You Overestimating Your Value as a Writer?

If you’re a writer and you want to get published, you often have to deal with with other people’s expectations about your work. There’s another layer of expectations, too, because you probably have personal assumptions about how you value yourself and your work. The two spheres, while similar, are very distinct. You see, when you overestimate what you’re worth, you will make certain career decisions based on those assumptions. The reverse is also true as well.

Did you know that your expectations can negatively impact your relationship with others in the publishing industry as well? Rachelle Gardner, a literary agent who is very active online, shares some of the writer expectations she’s encountered and gives very direct reasons why they are not based in reality.

…there are many writers who hold on to unrealistic expectations long after reality should be setting in. This is an ongoing concern for agents, editors, and publicists who constantly find themselves not living up to writers’ expectations. In many cases (and yes, there are plenty of exceptions), the writer’s hopes and beliefs were simply too idealistic to begin with. –SOURCE: Managing Expectations by Rachelle Gardner

If you aren’t clear as to whether or not your personal expectations will damage your professional reputation or sour your experiences as a writer, be sure to read Managing Expectations by Rachelle Gardner. It’s definitely worth your time.

Providing a Service Versus Offering an Asset

For any creative professional who is providing a service, the difference between making money now and making money over the long-term can be pretty frightening. On the one hand, we all have the tendency to make decisions based on the power of a dollar. How many jobs have we taken that we were over-qualified for? How many assignments did we take because we needed to pay a bill?

Are You Providing a Service?

The idea that you, as a creative professional, are providing a service goes much deeper than making those quick decisions. Let me walk you through an example of what I’m talking about.

Let’s say I get hired to write a story set within the Hellboy universe. (Hah, I wish!) Because that setting is owned by Mike Mignola, I would not own the rights to what I’ve written. Since I already know the setting, I don’t need to spend a lot of time learning about Hellboy, so I wouldn’t lose a lot of time there. I would, however, need to research new stories within the setting because there’s already been a lot of myths covered. Then, there’s the time it would take to write the story and go through the editing process. Once the story was done, I can’t do anything else with it because now it belongs to someone else. Even though I wrote for a setting I love, I still produced an asset for someone other than myself. In short, I provided a service to develop something that someone already had a need for.

This example highlights how writing for a tie-in property typically works. The reality of being a creative professional is that we produce content for other people in order to make a living. I look at the process of developing an asset for someone else as our ability to provide a service rather than produce a deliverable. Other examples range from writing website copy for someone else’s business to graphic design to developing a game and pitching it to a publisher. The concept, though, is pretty simple to follow once you start tracking how the money is flowing to you. If you get paid up front for the work you’re doing, I feel that it’s helpful to look at your time as a service related to product development. You are, in effect, developing and providing an asset that someone else needs and will, in turn, sell.

Or Are You Creating an Asset?

When you design something for other people to purchase that you have more control over, then you’re creating an asset. An example of that is an illustrator creating a clip-art CD or offering prints for sale of artwork they own the rights to.

Now, there are advantages to both business models because, in many ways, an asset’s value increases depending upon how many people want that asset. I could design an interactive fairy tale for you, but if you didn’t want it, then it’s not worth anything and I’d lose money because I had just spent all that time creating something you don’t care about. The reality of developing your own assets, is that it isn’t enough “just” to create the asset. You need to figure out how you can get people to pay for it. For a writer, that means you have to develop a strong base of readers that will invest in your work.

A really good example of what I’m talking about here, are some of the arguments that self-published authors make. To those that don’t understand how publishing works, the publisher is greedy because they have too much control over the author’s asset (e.g. the book). What they don’t understand, is that the publisher is providing the author with a better chance of reaching readers which makes their asset more valuable. Even though there are many services out there that offer some of the same services as a publisher does, the majority of self-published authors don’t sell thousands of copies of their work for a variety of reasons. For starters, those services are not discriminate; they do not turn down an author based on the quality of the work. Publishers do, because they understand that books are assets that represent the author, but also their brand name, too. This is why authors who go through traditional models typically sell more books simply because of the way publishing works.

Then What?

Now, the examples I mentioned above may not apply to you specifically, but the idea is still the same. If you think about your time as your primary asset, then consider the following questions: Do I own what I create? If so, how am I getting paid for it? If I’m not getting paid what I’m worth, then how can I get paid more?

For myself, I don’t attach a “good” or “bad” value to providing a service versus offering an asset because I look at them in terms of different business models. Which is, realistically, what they are. I’d absolutely write a tie-in story for a property I’d love; on the flip side, I’d still want to write a fun story of my own, too.

Not sure about what you think about my post today, but I feel this idea is pretty important. That’s part of the reason why there’s so many changes going on here behind-the-scenes that I haven’t announced yet.

Deep thoughts today! Do these questions resonate with you? Why or why not?

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