Remember, Social Media is about Being Social

Twitter. Facebook. MySpace. Forums. Messengers. There are a ton of tools out there that fall within the purview of “social media,” and a glut of articles telling you how to use them and what the “rules” are. In one article you might read that you’re supposed to use Twitter this way; in another, you might learn that you should only use MySpace if you’re a musician or under twenty-five.

The one thing that all of these social media tools and platforms have in common is the ability to have good conversation. What is “good conversation”? Well, that’s really up to you to decide, but I can tell you what it isn’t. Conversation does not occur when you talk “at” someone, it occurs when you talk “with” someone. It’s not just about one person’s profile, it’s about sociology and how people interact with one another, which can be challenging to remember because you don’t “see” the person you’re conversing with. You just “see” their comments or their replies.

I know a lot of writers, business owners and other folk out there engage in social media because you have something to sell. That special “something” could be your expertise, your product or your services. I absolutely agree that promoting yourself using these free channels is a great idea, but I also think that the “selling” is a bit overused and the pitch is getting lost and ignored. Why? Because social media is getting over-saturated with promotions that don’t offer anything of value to the reader. Coupons, free trials and such are one thing, but asking people to “buy your book” or “friend me” without doing anything for that person in return gets to be a bit annoying after a while. (Cue *sound effect* thanks to @strangeshe.)

Think this might be you? Take a minute and look at the content you’ve provided in your tool of choice. Are you only promoting yourself? Are you asking people to promote you without asking anything in return? Or are you getting to know the people in your network by following the social “rules of engagement” on that platform?

Oh, no. You just realized that you’re one of those people? Don’t worry! If you feel like you’re stuck in a rut, try engaging people in discussions about topics that have nothing to do with your work or what you’re selling. By establishing common ground with someone, your “followers” and “friends” will get to know you as you and will help you out when you least expect it on-or-offline.

So why not get started today and become your own social media expert. Get to know the people in your network. You never know what kind of conversation might turn up!

Spread a Little Love with Haiku Day on Twitter! #littlelove

twitter-haiku-dayWhat is Twitter? And what the heck is a haiku? A haiku is a form of poetry that is really short. I mean, really short. This form of Japanese poetry is based on syllables. In English, a haiku would be written in three lines, with the first line containing five, the second seven and the third five.

Jane Reichold offers really great resources for reading and writing haikus on her website, if you want more detailed information and articles to read.

Twitter is a “micro-blogging” service that allows you to set up an account and follow interesting people. I use it for link-sharing, networking and friendship; one of its benefits for me is that it connects with my Facebook and LiveJournal accounts.

When you “blog” on Twitter, you are limited to 140 characters which can make some “tweets” quite challenging but can make for some interesting bouts of creativity.

After putting some initial feelers out there, many fellow writers were interested in my idea for a “haiku day” on Twitter. With Valentine’s Day just around the corner, I thought we could have our first #haikuday next week and have a love theme.

For those of you who are new to Twitter, when you put the “pound” sign on Twitter in your tweet, it allows other people to references your topic of conversation. Using #littlelove will ensure everyone’s haikus can be read, regardless of whether or not you are following that person.

First Haiku Day is Thursday, February 12, 2009

Join me in spreading a little love next week on Thursday by sharing your own love-themed haiku poems. If you aren’t already, I invite you to Follow Monica on Twitter. I don’t auto-follow new people because I’d like to get to know you, so be sure to introduce yourself and say “Hi.”

Here’s a sample 5/7/5 format using that love theme:

red flowers remind / cold, blue winter is melting / warm hearts all year round #littlelove

Let’s see if we can get the word out there so we can all get our creative juices flowing for a Haiku Day on Thursday, February 12th! In the meantime, I’ll definitely work on my haiku writing skills!

What Social Media Means to Me and My Writing

The term “social media” is something that has been used to capture social interaction on MySpace, Twitter, FriendFeed, Facebook, etc.

Social media describes the online technologies and practices that people use to share opinions, insights, experiences, and perspectives. Social media can take many different forms, including text, images, audio, and video. These sites typically use technologies such as blogs, message boards, podcasts, wikis, and vlogs to allow users to interact. A few prominent examples of social media applications are Wikipedia (reference), MySpace (social networking), Gather.com (social networking),YouTube (video sharing), Second Life (virtual reality), Digg (news sharing), Flickr (photo sharing) and Miniclip (game sharing).–SOURCE: WebProNews Definition of Social Media

Even if you’re not tech-savvy or know the actual definition of what “social media” is, you’ve probably used the tools either for your personal or professional use. If you’re like me, you may also utilize “social media” for self-promotional purposes.

As you’re probably already aware, social media is a relatively “new” and “developing” concept because the tools that you interact with are always changing. There are articles upon articles telling you how you “should” use these tools, experts that say “you can’t do X,” and untold users who jump on the tools who only talk about social media.

Now, I’ll be the first to say that there is a difference between “best practices” and what these folk are saying, and it’s an important distinction to make.

Methods and techniques that have consistently shown results superior than those achieved with other means, and which are used as benchmarks to strive for. There is, however, no practice that is best for everyone or in every situation, and no best practice remains best for very long as people keep on finding better ways of doing things. See also best in class and leading practice.– SOURCE: Business Dictionary Definition of Best Practices

I love this definition, because this directly relates to the phenomena occurring with social media. You see, social media is about two things: tools and people. As the above definition represents, there is “no practice that is best for everyone or in every situation”. Since there are so many tools, I use them in several, different ways depending upon what I need them for. I also use them very organically and transparently, because I’ve made face-to-face contact with several of the people that are in my network. My Twitter account (@mlvalentine) is a reflection of my personality because I know that I might run into folk either at a convention or around town. Keeping that potential for face-to-face networking in mind, my social media interaction is the “real deal.” What you see is what you get.

So what does social media mean to my writing? Simple. It’s a way for me to share with readers, other writers and friends what I’m working on. It’s a good tool, because even if people don’t read my work it helps keep the idea fresh in everyone’s mind that I am a writer. Maybe someday they’ll follow up with what I’m doing, maybe they won’t. Since I’m using the tools to slowly grow a community of music lovers through my professional life for my day job, I’m also interacting with them to keep on top of changes and trends.

When you’re reading articles upon blog posts on the web about social media, keep in mind that those “social media best practices” are left to the “true” experts that can provide measurable (i.e. data-supported) results, and that those “best practices” are flexible according to what you need the tools for. Even then, some of those results may depend upon “who” you and your business interacts with through the tools. Not every customer or reader is going to interact with you just because they’re in your network.

When I think of all the content that I read about social media, I put it into this perspective: it’s quite possible to find an expert that really knows how the tool functions, but isn’t necessarily a “people expert.” For me and you, that group of people may reach far beyond our friends and family, it could also include your customers, clients and readers, too. Fundamentally, when we’re looking at these tools and how they relate to how we might use them, we have to consider not only how people interact with each other — but why.

New Help Support Available for Google Analytics and Urchin Code Migration

In June, I had attended the training for Google Analytics through my previous employer. This two day training, hosted by ROI Revolution featured everything from how to set up Google Analytics to track pay-per-click (PPC) advertising to funnels and eCommerce data. I’ve been a big fan of watching the trends of web analytics for a while now, following web analytics gurus like Avinash Kaushik and Matt Bailey from SiteLogic when I can.

On Wednesday, Google announced that they are offering a more comprehensive way to get help customizing Google Analytics code. Decoding Google Analytics talks about how users want more “fine-grained control” over their analytics package, and points to this series of Google Analytics documents on Google Code to help GA users meet their needs.

Get Help on Migrating from urchin.js to the “New” Javascript-based GA Code

One of the needs Google is referring to is to help users migrate from the old Google Analytics code (urchin.js) to the new GA code (ga.js). While there is the possibility that some of your historic data may be lost during this process, keep in mind that there is also a difference in the way that the two codes function. Additionally, Google will not support the Urchin Code (also known as the legacy code) indefinitely, so it might be a good idea to set up a “sandbox” (i.e. another GA profile) and migrate your code into a test environment sooner rather than later.

In January, ROI Revolution asked, Should you join the Migration? The article cites that Google would only support the legacy GA code for approximately 12 to 18 months. In our June training, they had indicated in the training that Google would potentially phase out support for the urchin.js code as early as late fall.

If you’re a site or a blog that experiences more traffic during the holidays, you may want to consider double-checking your Google Analytics code and reading up on the Google Code documentation. Once seasonality comes into play, it can be increasingly difficult to troubleshoot nuances or trends in Google Analytics’ reporting, because there is an additional layer of traffic to sift through that isn’t there typically.

Without the ability for Google to support the urchin.js code, it’s still pretty unclear to me how that might affect legacy users who have years worth of data in their account. The idea, though, is pretty daunting nonetheless and I encourage you to post if you have insight to share.

Read the Google Analytics Tracking Code Migration Guide

I’d also like to point out that I highly recommend downloading the main reports on a monthly basis to a pdf format, even though you’re only able to download the first 500 rows of data. Since the backup for your Google Analytics package is off-site, you don’t have control over the “back end” of your data and you’re relying on Google for precision and data backups. Having a pdf download of month-to-month overviews can offer you a little sanity and a way to ensure that the data you’re using is relative and accurate in your reports.

Need Free Art? Here’s my Review of 5 Copyright-Free Clipart and Photo Sites

You may have noticed that from time to time I drop in a few pieces of clipart or photos in between my posts. I’ve taken some of the photos myself, other times I’ve relied on images tagged with Creative Commons because I don’t have time to focus on my graphic design skills but am very conscientious of the fact that like writing–art takes time, money and materials to make. Creative Commons has give me the ability to know what my rights are to an artist’s work, for some of the same reasons I described for writers in my post entitled, “When do you need a copyright?.

Finding these resources isn’t as easy at it might look because sometimes the word “free” simply means “you don’t have to pay.” That doesn’t always mean that there isn’t some other catch associated with getting the artwork or that there aren’t any copyright restrictions. From subscriptions to spam, there’s often other headaches that come with searching for open source clipart and photos.

Here’s five resources that I rely on from time to time. For your convenience I’ve reviewed a few of them in a more structured format to provide you with the highlights and a little bit more detail than I typically go into. The ratings are from 1 to 5, with 5 being the highest rating.

Openclipart.org

From the home page, Open Clipart is extremely straightforward about the goal of their site.

This project aims to create an archive of user contributed clip art that can be freely used. All graphics submitted to the project should be placed into the Public Domain according to the statement by the Creative Commons.

Read More…

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