Providing a Service Versus Offering an Asset

For any creative professional who is providing a service, the difference between making money now and making money over the long-term can be pretty frightening. On the one hand, we all have the tendency to make decisions based on the power of a dollar. How many jobs have we taken that we were over-qualified for? How many assignments did we take because we needed to pay a bill?

Are You Providing a Service?

The idea that you, as a creative professional, are providing a service goes much deeper than making those quick decisions. Let me walk you through an example of what I’m talking about.

Let’s say I get hired to write a story set within the Hellboy universe. (Hah, I wish!) Because that setting is owned by Mike Mignola, I would not own the rights to what I’ve written. Since I already know the setting, I don’t need to spend a lot of time learning about Hellboy, so I wouldn’t lose a lot of time there. I would, however, need to research new stories within the setting because there’s already been a lot of myths covered. Then, there’s the time it would take to write the story and go through the editing process. Once the story was done, I can’t do anything else with it because now it belongs to someone else. Even though I wrote for a setting I love, I still produced an asset for someone other than myself. In short, I provided a service to develop something that someone already had a need for.

This example highlights how writing for a tie-in property typically works. The reality of being a creative professional is that we produce content for other people in order to make a living. I look at the process of developing an asset for someone else as our ability to provide a service rather than produce a deliverable. Other examples range from writing website copy for someone else’s business to graphic design to developing a game and pitching it to a publisher. The concept, though, is pretty simple to follow once you start tracking how the money is flowing to you. If you get paid up front for the work you’re doing, I feel that it’s helpful to look at your time as a service related to product development. You are, in effect, developing and providing an asset that someone else needs and will, in turn, sell.

Or Are You Creating an Asset?

When you design something for other people to purchase that you have more control over, then you’re creating an asset. An example of that is an illustrator creating a clip-art CD or offering prints for sale of artwork they own the rights to.

Now, there are advantages to both business models because, in many ways, an asset’s value increases depending upon how many people want that asset. I could design an interactive fairy tale for you, but if you didn’t want it, then it’s not worth anything and I’d lose money because I had just spent all that time creating something you don’t care about. The reality of developing your own assets, is that it isn’t enough “just” to create the asset. You need to figure out how you can get people to pay for it. For a writer, that means you have to develop a strong base of readers that will invest in your work.

A really good example of what I’m talking about here, are some of the arguments that self-published authors make. To those that don’t understand how publishing works, the publisher is greedy because they have too much control over the author’s asset (e.g. the book). What they don’t understand, is that the publisher is providing the author with a better chance of reaching readers which makes their asset more valuable. Even though there are many services out there that offer some of the same services as a publisher does, the majority of self-published authors don’t sell thousands of copies of their work for a variety of reasons. For starters, those services are not discriminate; they do not turn down an author based on the quality of the work. Publishers do, because they understand that books are assets that represent the author, but also their brand name, too. This is why authors who go through traditional models typically sell more books simply because of the way publishing works.

Then What?

Now, the examples I mentioned above may not apply to you specifically, but the idea is still the same. If you think about your time as your primary asset, then consider the following questions: Do I own what I create? If so, how am I getting paid for it? If I’m not getting paid what I’m worth, then how can I get paid more?

For myself, I don’t attach a “good” or “bad” value to providing a service versus offering an asset because I look at them in terms of different business models. Which is, realistically, what they are. I’d absolutely write a tie-in story for a property I’d love; on the flip side, I’d still want to write a fun story of my own, too.

Not sure about what you think about my post today, but I feel this idea is pretty important. That’s part of the reason why there’s so many changes going on here behind-the-scenes that I haven’t announced yet.

Deep thoughts today! Do these questions resonate with you? Why or why not?

Don’t Give Up

The following message is dedicated to any writer who has ever felt discouraged and depressed.

Hey, you! Listen up. Yeah, you. Why the long face? Oh, I get it. You’re depressed because either:

a) you don’t have any readers
b) your book isn’t selling
c) you haven’t been published
d) your peers are surpassing you
e) you have no idea how you’re going to make ends meet
f) you’re frustrated as hell with the publishing industry
g) your work keeps getting rejected
h) your contracts aren’t coming through

Yeah, me too. I’ve been there. What? Your situation is more depressing than that? No kidding! So it’s:

a) you’ve been plagiarized
b) your work has been pirated
c) your frustrated as hell with e-books
d) you don’t want to sell books, you just want to write
e) you want to pull your hair out because contracts are too effing frustrating
f) you’re not getting paid for what you’re worth
g) you hear the words “online marketing” and you want to vomit
h) none of the above but something as equally annoying

Oh, I’m right there with you. I’ve been in all of those places, too.

No, I may not have the same experiences as you do. I’m not any best-sellers’ list that you’ve heard of and I haven’t been published through a traditional publisher yet. Though, I have several publications under my belt and I have collaborated on dozens of projects, some of which I had to either remain anonymous on or will never see the light of day. Regardless of where you are in your career, we do share something in coming. They’re called feelings. I’ve gone through a lot and will probably go through more as I continue writing. Quite frankly, almost every author does.

What’s that? This doesn’t apply to you? Well, then you’re damn lucky. Most — if not all — of the authors I’ve ever talked to go through highs and lows. If you ever wonder why authors toot their own horn, it’s often a misguided attempt to either consciously or unconsciously fend off that sinking feeling that their work doesn’t matter.

I say, “Screw that.” Your work does matter. Does it suck that you have fewer readers than the number of calories in a McDonald’s Big Mac? Is it terrible that your book sold fewer copies than the distribution amount of your local free newspaper?

Let me ask you a different question: Did you like what you wrote? No, really. Do you like yourself “as” an author? Did you do the best damn job you could ever do and you’re happy with the results?

Then why should you care about anyone else is doing? You cannot control whether or not people are going to like your book after it is published. You can only pour your efforts into the work before you submit it, and even then one editor’s bane is another editor’s treasure.

Regardless of how happy you are with your own work, it’s your relationship with the words on the page that matters the most. If you’re happy with your writing, why does it matter what anyone else thinks? Keep in mind, I am talking about reality here. Sometimes stories do need a little help from an editor or a critique group. That’s what they’re there for.

Now, I know many of you need to eat and you can’t live off of unpaid manuscripts. I’m right there with you. That’s why I have a day job (and a very good one at that). That’s my choice. What choices have you made? Can you live with those decisions?

Well, if you can’t — then make a different choice. If you can, suck it up and get back to that computer! Your next story will not get written if you keep whining about how bad things are. Channel that energy into your characters and turn that frustration into a work of art.

After all, this is why we are writers. We live to tell a story. The business side of it adds a layer of confusion, frustration, joy and (hopefully) a monetary reward for telling those stories, but in the long run that’s neither here nor there. We are storytellers.

So I’m asking you to suck it up. Put aside your worries and tell your damn story. After you’re done with that one — tell another one!

I know it sucks and I know how heartbreaking the business side can be. But don’t give up. Just don’t. Forget about how many readers you have now and think about the disappointed readers you might have some day. In this business, anything can happen. You just keep on telling those stories and worry about the rest later.

If you read this post and felt inspired to write, I ask that you either leave a comment or write your own blog post to help other writers who are discouraged and need a little motivation. We’ve all been there. You never know, one day we might need a little positive vibeage, too.

Tips on How to Be a Pro | Part Two of Three

Last time, I kicked off the series with a quote from Jennifer Brozek and offered some Tips on How to be a Professional for part one of this three part series. So far, this topic has been pretty popular so I’d like to continue it with more tips and quotes from other professionals working in the publishing industry.

This first quote is from Jess Hartley, an author and game designer who is helping geeks navigate through the waters of conventions, manners, social situations and a whole lot more.

Being professional doesn’t mean being false or phony. It means handling each encounter with the thoughtfulness and respect it deserves – taking the good graciously and dealing with the bad so as to cause no more harm than absolutely necessary.–Jess Hartley, Author and Game Designer

Being genuine is a big part of being a professional, which is why it’s a good idea to leave your “ego-licious” attitude at the door. This next tip is from illustrator extraordinaire Jeff Preston, who understands all too well what being a professional means.

Keep your ego in check. Respect yourself and your work, but don’t let it be a hindrance to your business relationships. A lot of being a professional is just knuckling down and doing the job, regardless of whether you feel like it or not. —Jeff Preston, Illustrator

I’m sure some of you might have witnesses how ego can get in the way of either getting an assignment, developing relationships with other writers or editors, or even grabbing an elusive contract.

Thanks to Jess and Jeff for adding their tips for my series. Here’s ten more tips on my take for how to be a pro:

    11. Act Appropriately At Cons – Showing up to a convention to meet with someone wearing a ripped t-shirt? Trying to get an interview on the busiest day of the con? Jess Hartley wrote a popular series called GenCon For The Aspiring Professional which talks about tips for finding work and scheduling meetings at a convention.

    12. Don’t Get Hung Up On Minutia – Are you arguing with your editor for hours over a comma? Holding up your deadline because of a single word? While the amount of minutia that’s important to you may vary, when you’re a “pro” you’ll discover that you might have to compromise with certain things on occasion. I understand that there are things that are important to you as a writer, but keep it in the back of your mind that too much minutia may affect your ability to meet deadlines.

    13. Learn How to Compromise – Don’t like a particular word choice? What about feedback on a scene that you wrote? Compromise is part and parcel to the writing process, because often it’s a collaborative one. Good editors are worth their weight in gold because their job is to make your writing even better. I’m sorry, but no writer “gets it right” on the first draft of a story. There’s always room for improvement, criticism and feedback. The question is: What will you do with that feedback once you get it?

    14. Understand There’s a Time and Place for Innovation – This goes back to Jeff’s tip about “keeping your ego in check.” As a pro, you have to learn that you won’t be the superstar on every project you work on, even if it’s something you pitch. Many projects (books, games, etc.) either have a business model that will support the project, or it was designed with one in mind. When you work for a project with a tight business focus, you may not get the opportunity to put your personal touch on it. Not every project is structured in this way, but they do exist.

    15. Don’t Take Criticism Personally – Remember when I said that the writing process is collaborative? There are times writers will get heavily critiqued through rejection letters or reviews. While this may be upsetting, your work is what’s drawing the criticism. This doesn’t mean you’re a shitty writer or you should just give up your dreams now; it means that someone didn’t like your work and you have to decide what to do with the feedback you’ve received. When you share your stories and your articles, accept the fact that your words will get critiqued, dissected and analyzed. Some readers are more careful than others; some books will sell even if they get bad reviews. Knowing that you will get criticized, though, is half the battle.

    16. Be Gracious When Someone Doesn’t Like Your Writing – There have been way too many authors, companies, etc. getting caught deleting bad reviews from Amazon.com, arguing with reviewers via Twitter and other social media channels, etc. Here’s the thing: the people that matter are the ones reading your arguments, not the ones who are arguing with you.

    No matter how many times you try, you can’t convince someone who didn’t like your book that they should like it. It’s hard not to be whiny (online or off) when someone doesn’t like a project that you’ve worked on, but there’s a time and place for it. Instead, I recommend thanking your reviewers for taking the time to read your product in the first place or simply ignore the bad reviews.

    17. Be Happy For Other People’s Successes – Have you heard about the international best-selling writer who made millions off his first book? Yes, there are writers who “hit it big” right off the bat, but that is an exception rather than a rule in publishing. As you meet other authors, it’s quite possible that you might watch another writer “pass you by.” Keep in mind that becoming a successful writer is NOT a race, and one writer’s success might be another writer’s headache. Enjoy your own path and be happy for someone else’s, because no two paths are completely alike.

    18. Don’t Plagiarize – It is hard to believe that plagiarism is still rearing its ugly head, especially with today’s technology, but it still exists. (This also includes taking credit for someone else’s work when you haven’t written it.) Unfortunately, not every case of plagiarism is a situation where someone stole someone else’s work; there are opportunists out there who sue because an author is wildly successful. As a result, some publishers and writers will post that they won’t read unsolicited submissions and will shred any that they receive. I recommend developing your own Writer’s Manifesto to remind yourself of your ethics as a professional writer and follow submission guidelines to the letter. In some cases, those guidelines can actually help prevent your work from being plagiarized, too.

    19. Repeat After Me: Publishing is a Business – Publishing is, first and foremost, a business that sells books. As business owners, publishers make decisions based on their business model. That model may (or may not) line up with what you have to offer. In my experience, once you truly realize that publishing is a business, you will be able to set yourself apart as a professional. This mantra is not intended to be soul-sucking or a downer, it’s simply a gentle reminder that when you chase your proverbial rainbow, you’re actually looking for a contract and not that shiny pot of gold.

    20. Love to Write (Or Get Out Now) – Being a writer is really, really tough, but being stuck in a profession that you can’t stand is even harder. Unfortunately, your work may suffer if you find writing is a chore, which is why I hope you do love it as much as I do. Even if you’re not as passionate about writing as I am, I hope you find the vocation that calls to you. I find that it’s much easier to be successful and professional when you’re doing something you love, rather than something you can’t stand.

Thanks for sticking with this fun series about being a professional. If you have something you’d like to share, be sure to post in the comments below!
🙂

Tips on How to Be a Professional | Part One of Three

Did you know that your chances of getting published increase the more professional you act? In this series of posts, I’d like to share with you some tips from other professionals working as freelancers, writers, publishers and editors. I’d also like to cover some tips that you might find interesting to think about as you navigate along your own path.

To start, I’d like to share with you an editor’s perspective. Besides her many other talents, Jennifer Brozek is an editor for Apex Book Company. She writes:

In the writing industry, it is always easier to work with a professional author than a non-professional one. I’m not talking just “published” authors. I’m talking about those authors (published or not) who have their acts together. They present themselves well in face-to-face meetings, have appropriate business cards and know when it is time to leave the editor to other business. They communicated well in an online forum, meet the specifications of the contract—on time every time—and they don’t tell tales out of school.—- Jennifer Brozek, submission editor for the Apex Book Company and author of In a Gilded Light

To start off the series, here are ten tips on how to be a professional that I’d like to share with you. These tips are related to acting like a professional writer, but some of them also echo with other creative fields like art and illustration or other freelancing roles as well.

    1. Try Not To Act Desperate. Have you submitted a short story or a query for a non-fiction article? Can’t wait to hear back from an agent? Great! Guess what? You are not the only writer that has submitted something. Editors, agents, publishers wade through hundreds of submissions and often have other responsibilities besides addressing your work. Depending upon their workload (and whether or not they’ve worked with you before) it could take weeks, maybe even months, before they get back to you. Incessantly badgering people to read your submission will not make the process go any faster and it can actually hurt your chances of getting published.

    So what is a good guideline for communication? Use your best judgment; some submission guidelines will cover what you should expect and some don’t. Also, I have seen some agents communicate generalities through social media, like Twitter. For queries, I like to follow-up within a week to confirm receipt, and say that I’ll follow-up again in a month if I haven’t heard anything. I’m usually more vigilant about other forms of communication, because a quick turn-around time can make (or break) a contract.

    2. Read and Follow the Submission Guidelines – I’m not sure how much clearer I can be than that. Funny thing is, one of the most common reasons why people get rejected is because they don’t read or follow the guidelines. Did you know that they’re often there to see if a writer will follow directions? Don’t waste an editor’s time by avoiding pre-established rules. Seriously.

    3. Write What You Want to Write – Do you like writing about flower pots? Then read similar articles on flower pots, research gardening magazines and write about flower pots. Do you hate writing about vampires? Then don’t write about them! It is easier to find work and establish your reputation as a writer if you enjoy what you’re writing. If your assignments turn into a chore, not only do you run the risk of approaching burn-out faster, but your quality might suffer, too.

    4. Write Professional Correspondence – I talked a little bit about this previously when I said, “Please Write Out Your Emails.” I cannot stress enough the importance of writing a good query letter, email, cover letter, etc. If you don’t know how to do it, there are several books and blogs on the subject.

    5. Do Not Publicly Bitch About Your Bad Experiences – While it is important to be yourself, in today’s environment anything you say can and will be overhead by someone you don’t know. I wrote a very tongue-in-cheek post about How To Ruin Your Online Reputation In 10 Easy Steps a while ago. Many of those comments apply to being a professional writer as well. Publicly bitching about your experiences in a way that reflects poorly on the publication (or agent) you’ve submitted to, an editor, etc. is a BIG no-no. Think about it this way: Would you want to hire an employee who’s complaining that they can’t get published? Or that an editor gave them a crappy review?

    6. Don’t Overstate Your Abilities (Or Your Credits) – Take a good, long look at your list of publications. Is it accurate? Or did you fluff your credits with things you didn’t actually contribute to? While Credit is the Greatest (and Cheapest) Gift You Can Give, be conscientious of giving yourself too much credit. The publishing industry is not as big as you might think; people know other people in this business and they are not afraid to ask questions about you.

    7. Don’t Talk About Your Personal Finances – Would you go to a job interview and say, “I really need this job because I’m broke and my cat just died?” Do. Not. Talk. About. Your. Money. Why? First of all, when you say that you are a) a writer and b) you’re broke, you are leaving an impression in someone’s mind that you are a shitty writer who can’t get published or make enough money to keep writing. Even if that isn’t true, no one wants to hire someone out of pity. Seriously. When my cat had emergency treatment, my SO and I talked about setting up a fundable page, partly because people asked how they could help. We did end up setting one up, but I didn’t post about it extensively, nor did I post about it on this site. Yes, emergencies do happen but the professional will always reign supreme. Unfortunately, it is very hard to keep the lines of “personal” versus “professional” separate online. Regardless of what you choose to reveal about your personal life, it is very bad form to beg.

    8. Don’t Take Bad News Personally – Bad reviews, rejection letters, harsh critics…they’re all part and parcel to being anyone who produces creative works for a living. It sucks, it does…but it’s part of the job. When you get bad news, usually there’s a good reason for it. Maybe your story didn’t fit a magazine. Maybe your book didn’t hit the market at the right time. Maybe you’re query letter was terrible. Or maybe, just maybe, your story wasn’t good enough to get published. Whatever reason lurks behind getting bad news, that news has to do with what you wrote. It is not a personal attack on you. Keep that in mind as you navigate through your career. Yes, you have every right to feel and react to those emotions when you do get the bad news, but try not to go off the deep end.

    9. Don’t Expect Other Authors To Do You Any Favors – As I was working on this post, John Scalzi wrote, “On the asking of favors from established writers.” Couldn’t have said it better myself.

    10. Be Strategic About What You Give Away For Free – Earlier, I wrote about My Stance On Writing For Free where I talked about how writing for free works if it is part of your business model. Throwing up stories and other content haphazardly is “not” a good way to get writing credits. Seriously. Some free sites have excellent reputations, and some do not. Check out a website thoroughly to see whether or not you want to be associated with it. (Please note that “fan fiction” is not a professional writing credit in most circumstances. For more information, read my explanation about What Is Shared World, Tie-In and Fan Fiction?)

    The other reason why you want to be careful about writing for free, is that it is counter intuitive to your goal for becoming a professional author. In most cases, pros get paid. Saying that you’ll work for free just to get in on a sweet project is akin to saying that you don’t think your work is worth money. Keep in mind that I determine what I’ll write for free based on “what” it is, too. For example, I’ll occasionally write non-fiction for a little self-promotion, which I’ll cover in a later point.

In my next installment, I’ll cover more examples of being a professional and some other tips that you might want to consider. Are you a true professional that would like to chime in? Feel free to offer your tips for others in the comments below.

AP’s New Pay-Per-Quote and the Power of Asking “Permission”

If you work in the business world, you might have heard the phrase: “Ask forgiveness, don’t ask permission.” This phrase is supposed to reflect how you, as an employee, might take calculated risks in your day job to “get ahead” in your career.

As a writer, the reverse is often true, especially if you’re writing for the internet.

The Associated Press released a press release late last week dubbed, “Associated Press to build news registry to protect content.” Additionally, they’re also charging a sliding scale of $2.50 per word for a quote from one of their articles per this Mashable article entitled, “Quote 5 Words from the Associated Press? That’ll Be $12.50.”

In an earlier post, I talked about the Top Five Writer Misconceptions about Online Publishing. You might recall Misconception #2: My article will only be found on the site where I published it. The recent decision by the AP supports that misconception, by even charging for what I would call “fair and reputable” by offering commentary and then quoting and linking to the AP article’s original online source.

Most of the internet’s content is structured in that way. You have original content which is then spread via social media and blogging; people often take a critical or an editorial approach to the content and build around it. Many of the web’s most popular sites, for example, are primarily aggregators that pull in content from other sources or find links on the web and talk about them. (Boing Boing, the Huffington Post, the Drudge Report just to name a few.)

Between potentially getting sued for libel and now this new action by the Associated Press, I believe it is now (more than ever) vitally important to protect yourself as a writer and ask permission when you’re quoting an article. When I wrote my article for SFWA about personalization, I contacted the authors directly and asked them for a quote. Why? Two reasons. One, I wanted to offer personal examples of SFWA members to support my opinion. In order to do that, I felt I needed to ask permission because I was talking about someone’s online presence, which may (or may not) support their platform or reputation as a writer. Two, asking for permission gave me the chance to touch base with these authors and ensure that I was acting professionally. Did I need to ask them permission? Absolutely!

Asking permission to quote someone’s article can also help you network, too. I understand that you may be on a deadline (Read my latest post about the Hazards of Getting There First) but as I’ve mentioned several times before, there is a lot on the internet that is still uncharted and unexplored. Internet law is not set in stone. By establishing good, professional practices you can protect your reputation and the reputation of the source you are quoting.

No matter what I may think of the AP’s recent practices, I feel that this will not be the first (nor the last) major publisher/company to go this route. Content on the web has been published unchecked for so long; the rabbit is already out of the hat. As a result, the potential for bad PR is huge because content providers and readers both have years of established expectations for consuming and producing content which is, in many cases, “free.”

Regardless, as a writer I will continue to ask permission, even if I have personal opinions about whether or not a particular ruling is a good one.

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